NOTE: The SDDR-89, SDDR-189, SDDR-289 reader should show 4 drive letters under My Computer. If the reader is not receiving ample amount of power from the USB port, it may not function properly. Look for the card reader under Devices with removable storage.Ī yellow exclamation point ( !) under Device Manager usually means that the device is not receiving enough power. STEP 4 - Verify if the reader is detectedĢ. On the top menu, click Action, and then click Scan for hardware changes. Right-click the entry with the error mark, select Uninstall.Ģ. If there is a yellow exclamation point ( ! ) or question mark ( ? ) next to the device, try to refresh the drivers.ġ. In this way, Device Manager will be searching for the SanDisk USB driver for Windows 10. Then try to Search automatically for updated driver software. NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. Expand Universal Serial Bus controllers and then right click the USB driver to Update driver. NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.ģ. SOLUTION 2 - Verify the reader's status under Device Manager. NOTE: No additional drivers need to be downloaded for the card readers as they are native to the above mentioned supported operating systems.įor Mac users, see Troubleshooting USB device on Mac SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4, Windows 7. SOLUTION 1 - Verify if minimum system requirement is met.
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